Refund Policy
Last updated 31 August 2026
Digital products
MERIDIAN™ Business is a downloadable spreadsheet and accompanying guide. Because the files are delivered immediately and cannot be returned, all sales are final once the files have been sent to you.
If you have not opened the files, you may request a full refund within 14 days of purchase for any reason. Write to info@princetonledgerconsulting.com with your order number.
If the product does not work
If the workbook will not open, a formula returns an error, or the file you received does not match what was described, that is our problem and not yours. Tell us and we will correct it at no charge, at any time, whether or not you are still within a support period.
If we cannot correct a genuine defect, you will receive a full refund regardless of when you purchased or whether you have downloaded the files.
What is not a defect
- A version of Excel that does not support the formulas used. The workbook requires Excel 2016 or later, or Google Sheets with some loss of formatting. This is stated before purchase.
- A result you disagree with. The model reports what your figures produce.
- A decision not to use the product after buying it.
Subscriptions
MERIDIAN™ Premium is billed monthly and may be cancelled at any time. Cancellation stops the next charge; the current period is not prorated. You keep access until the period ends.
No refund is given for a month already begun, but you will never be charged again after cancelling.
Advisory engagements
Consulting work is governed by the engagement letter signed before the work begins. Those terms take precedence over anything on this page.
How to reach us
info@princetonledgerconsulting.com. We reply within one business day.
Terms of Service
Last updated 31 August 2026
These terms govern your use of princetonledgerconsulting.com and any product purchased from it. Princeton Ledger & Consulting LLC is a limited liability company registered in Pennsylvania, United States.
What you are buying
MERIDIAN™ Business is a Microsoft Excel workbook and a written guide. Both files are emailed to you within seconds of payment. The files are yours permanently and will continue to work whether or not you buy anything from us again.
A purchase includes 30 days of email support on setup and interpretation. Corrections to defects in the model are made free of charge at any time.
A downloaded file does not change after purchase. When a new version is released you will be notified and may buy it at a reduced rate.
Licence
Your purchase licenses the workbook to one organization. You may install it on any number of machines within that organization and any number of your staff may use it.
You may not resell, sublicense, publish or distribute the workbook outside your organization, and you may not offer it as part of a service to third parties without a written agreement with us.
The formulas, structure, scoring bands and methodology are our intellectual property. Using the workbook does not transfer any of it.
What the product is not
MERIDIAN is an analytical tool, not professional advice. It reports what your own figures produce. It does not constitute accounting, audit, legal, tax or investment advice, and it does not replace a qualified professional who knows your circumstances.
Every output depends entirely on the accuracy of what you enter. We make no representation that any figure it produces is correct for your organization, and decisions you make on the basis of it remain yours.
Limitation of liability
To the fullest extent permitted by law, our total liability arising from the product or these terms is limited to the amount you paid us in the twelve months preceding the claim.
We are not liable for indirect, incidental or consequential loss, including lost profits, lost funding, missed reporting deadlines or audit findings.
Your data
The workbook runs entirely on your own computer. Your figures never reach us. We cannot see them and do not want to.
Where you use a hosted product, our handling of your information is set out in the Privacy Policy.
Acceptable use
- Do not attempt to reverse engineer, decompile or extract the underlying methodology.
- Do not represent the model or its outputs as your own work when providing services to others.
- Do not use the product for any unlawful purpose.
Changes
We may revise these terms. Material changes will be posted here with a new date. Continuing to use the product after a change constitutes acceptance.
Governing law
These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law provisions.
Contact
Princeton Ledger & Consulting LLC · info@princetonledgerconsulting.com
Privacy Policy
Last updated 31 August 2026
This policy explains what we collect, why, and what we do with it. It is short because we collect very little.
The workbook holds nothing
MERIDIAN™ Business runs entirely on your own computer. Your budget, your figures and your organization's information never leave your machine and are never transmitted to us. There is no telemetry, no analytics and no check-in of any kind inside the file.
What the website collects
The calculators on this site run in your browser. Anything you type into them stays there and is not sent anywhere.
We run our own first-party analytics on this site. We record page views, clicks, scroll depth and calculator use, together with the referring site, your country and region, your browser type, and a one-way cryptographic hash of your network address. We never store your raw IP address, we set no advertising cookies, no third party receives this data, and we do not sell or share it with anyone. It exists solely so we can see how the site is used and improve it.
The site also remembers, in your own browser only, the sector you selected and figures you entered into the calculator, so they are still there when you return. That information never leaves your device unless you ask us to email you a reading.
When you contact us
If you write to us or complete a form, we keep your name, email and what you wrote, so that we can reply and maintain a record of the conversation. That is all.
When you buy something
Payments are processed by Stripe. They collect your payment details; we never see or store your card information.
We receive your name, email address, country and order details, which we use to deliver the product, provide support and meet our tax obligations.
Hosted products
Where you use a hosted product with an account, we store what is necessary to operate it: your login credentials, the data you enter, and a record of your usage for billing.
Your data is isolated at the database level so that it is not readable by other customers, or by us, in the ordinary course of operating the service. We access it only where you have engaged us for a service that requires it, under a signed agreement, and every such access is logged.
How long we keep things
- Correspondence: three years.
- Order records: seven years, as required for tax.
- Hosted account data: for as long as your account is active, and 30 days after closure.
Your rights
You may ask us what we hold about you, ask for it to be corrected, or ask for it to be deleted. Write to info@princetonledgerconsulting.com and we will respond within 30 days.
If you are in the European Economic Area or the United Kingdom, you have these rights under the GDPR. If you are in California, you have comparable rights under the CCPA. We apply the same standard to everyone regardless of location.
Children
This is a service for businesses and organizations. It is not directed at children and we do not knowingly collect information from anyone under 18.
Contact
Princeton Ledger & Consulting LLC · info@princetonledgerconsulting.com